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[Resolved]  Boat — my ticket number 1098460-not any response from boat of my complaint

My earphones bass 225 red went for replacement since 30 days. But the customer care not responding it.. I want my product.. Please solve it. My ticket number 1098460.. I sent not working product on 19th may.. Logistics arranged by boat.. 3rd june went out for delivery (Delay due to covid 19 i understand it) but company taking the product from logistics. I waiting more than 30 days.. Either boat company not responding any of my call.. Problem is 1 side of earphone was not working.

my ticket number 1098460-not any response from boat of my complaint
my ticket number 1098460-not any response from boat of my complaint
my ticket number 1098460-not any response from boat of my complaint
Complaint marked as Resolved 2020-07-10 22:09:40
Product shipped to logistics. Almost everything done

Complaint Status


[Jun 19, 2020] boAt customer support has been notified about the posted complaint.
Updated by Pharri Jul 09, 2020
Still product is not yet dispatched
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    Customer satisfaction rating
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    phone
    +91 22 4946 1882
    location
    C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063