[Resolved] Boat — No dispatching of replacement product

KshV sngh

Address:

C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063

My ticket number is 1319311
I registered my complaint on boat website about my boat stone 1400 and it got approved on 23 july 2020, my replacement shipment was taken by courier boy on 24 july 2020 morning. The product was deliverd to boat service center located in mumbai on 30 july 2020.
I got ststus update on 1 august 2020 that replacement product issued and replacement product dispatching soon.
Since 1 august 2020 its now 21 August 2020 but there is no response from boat service center... Its been 21 days but No status changed of my ticket and not my product dispatched... Total 1 month is done but my product is not returned to me
Please help me to get me my product back
My ticket number is 1319311

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Aug 29, 2020

Complaint marked as Resolved

Finally my replacement unit delivered today morning...

boAt customer support has been notified about the posted complaint.

Aug 22, 2020

Updated by KshV sngh Please help... Still no action from boAt service center...

Aug 26, 2020

Updated by KshV sngh After talking to boat customer care. .. they assured me dispatching of replacement unit as soon as possible. And next day the dispatched the replacement unit on 25 august 2020