Boat — No one is listening to my problem

Hello sir/madam
Mene 3 baar apni problem ki complaint kri h pr abhi tk koi solution ni hua.
Mene 18 jan 2022 ko Amazon se avante sound bar 2050 purchase kiya tha jiska base speaker kaam ni kr rha .

uske regarding mene warranty claim kri thi jiska ticket number tha 21359075.
is complaint k baad boAt tarf se enginner ne visit bhi kiya or ye kehkar chle gye ki company se part aaega tb daal jaenge. lekin 20 days ho gye koi part ni aaya or call kro to Engineer kehta h ki 2 din m aa jaega yhi kehkar baat taal deta h or abto uska call bhi ni lag rha.

mene second time complaint kri jiska ticket no. tha 21539288 . Second complaint pr na to koi engineer aaya na koi call aaya.second complaint ka koi solution ni nikla.

or mene third time[protected] ko complaint kri thi ska ticket no. h 21739503.
please try to solve my problem

thank you.