Boat — no response from boat service, been 2 months

Hello,
I registered a complaint regarding two faulty products on 30 may 2020.
And been 2 months since they were shipped successful to them. But still no response from boat side.
The tickets of these two products (Mini usb charging cable and baseheads 152 are :
1136550.
1136534
I tried calling them but the number they listed on website, doesn't work. Also tried mailing them still no help.
It's been so frustrating seeing this customer support. I have purchased many products from them. It's disheartening to see this.
Pls help as soon as possible.