Boat — No response from the boat. Ticket no.-1192312

My earphones stopped working so i put up a complaint for the replacement of the product. The earphones were picked up on 20 june 2020 and the status of the product shows delivered but still no update from boat's end
My complaint ticket number:1192312
Was this information helpful?
No (0)
Yes (0)
boAt customer support has been notified about the posted complaint.
Jul 03, 2020
Updated by DineshSingh246
It's been 4 days now, but no response from boat's end. They mailed me that "they will intimate me within 4 days". Almost 15 days have passed after pick up of my product, but no update. Please help.
My ticket no. Is - 1192312.
Jul 06, 2020
Updated by DineshSingh246
It's been 20 days now, but no response from boat's end. They mailed me that "it will take 12 to 15 days to replace your product" almost 20 days have passed after pick up of my product, but no dispatch. Please help and dispatch my product as soon as possible because my product is showing already replaced in status.
My ticket no. Is - 1192312.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    boAt
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    5704
    Pending
    0
    Resolved
    422
    boAt Phone
    +91 22 4946 1882
    boAt Address
    C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063
    View all boAt contact information