Boat — No response (pending) complaint

Address:

Mumbai

Hi i register a complaint over boAt official web site
After approval my defected piece pickup and shipped to Mumbai
On 27 moarning they received package at boat official service center
Display WH(HANDOVER)

but when i check status of my ticket
Then there is no update related to it its almost 7-8 days now but no response from mail team . When i connect them through call then there is no one to respond

My product received at service center end but there is no update related to it

I hope that boAt didn't want thier customers happy
The only reason i buy boat products because it is an Indian brand and have some quality products at affordable prices
But the service are really very bad hope boat take care of this

Ticket no. 1299618

You sad customer 😢😞