Boat — No update regarding replacement product since 1 month

Payal Anand

Address:	C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East, Mumbai, Maharashtra - 400063
Website:	022-49461882

Replacement Product Issued Ticket status updated on 5th November after that didnt get any update. I am mailed didnt get any response. Customer care didnt picked my phone call.

I had registered complaint on 5 August with a ticket number 1368901. The product was collected from me on 8 August and the service center received on 13th of August, when i check in boat website with my ticket. I saw that on 14th the agree for replacement but till now there is no change in replacement status and no updation on it.
Till now i didn't receive my product,
I called service center 100 times no one answers my call, no one replied my mails

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boAt customer support has been notified about the posted complaint.

Aug 26, 2020

Updated by Payal Anand I have called so many times to boat customer service but they didn't take any call. They had took my boat rockerz 450 black but didn't give me replacement product. My ticket number is 1368901. They said they will replace my product within 7 days and the next day it is saying that it takes upto 12-15 days. Now the 15 days are over and my product is still not received.
And now they are also not receiving the call.

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P. Sathish boat rockerzz 335

Sep 1, 2021

I have called so many times to boat customer service but they didn't take any call. They had took my boat rockerz 335 ocean blue. but didn't give me replacement product. My ticket number is 3169432. They said they will replace my product within 7 days and the next day it is saying that it takes upto 12-15 days. Now the 13 days are over and my product is still not received.
And now they are also not receiving the call.