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Boat — not charging

My ticket no-622380
Dear team,
My bluetooth earphone was not charging. I register a complain. They take my earphone on 3 oct19. On 7th oct 19 message came my earphone will be with me within 4 days. Now i am calling customer care of boat. Neither they pick up call nor they call me..
Worst kind of customer service..
I[censored] cant replace it. Revert the money
Rajesh
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