Boat — Not getting my New cable in exchange of old cable which stopped working

Address:Imagine Marketing Pvt. Ltd. 501-B, Shri Har Krishan Bhavan, Charat Singh colony road, Chakala, Andheri East, Mumbai-110093
Website:www.boat-lifestyle.com

Ticket number- 908965 I have ordered cable from Amazon and it had 2 years warranty. Cable stopped working in few months. I registered complaint and delivery boy picked up my old cable and they shipped new cable but courier partner didn't delivered new cable and instead he returned the cable to boat. And since I'm asking boat to send me my new cable but they have even deleted my ticket number and I can't reach on their given number [protected]. It shows always this line is busy. And neither they update my ticket number 908965 now they send me new cable.
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