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Boat — Not getting my product replaced

Hello, I would like to know about the expected time of delivery of my product which was given for replacement on 25th of august. The shipment status shows
It has arrived at bom/rvp, Maharashtra today. Please let me know the date of delivery.

My ticket no is: 1420184.

Product : Boat rockerz 255

Issue: Right side of the earphone not working.
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