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Boat — Not giving my product

Address:Mig 66 HIG 1123, sidhart enclave extension Ramgarah Gorakhpur Uttar pradesh 273016
Website:support.boat-lifestyle.com/?

My product was taken from me on 10 may and still I can't get my product when I try to call on customer care they ask me for enter ticket no. So when I enter my no. They again and again asking me to enter ticket no. And some time call disconnected
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