Boat — Not received my issued replacement product yet.

Address:

Mumbai

I lodged a complaint regarding sound issue of my boat earphone on the boat website dated 28August 2020 pertaining to warranty of my earphone . The product was well received by the boat on 9the September 2020.The status was soon converted to Replacement product has been issued on 15september 2020 ever since then no reply received from the boat’s side for the delay of my issued product .Numerous email has been sent to the company but of no use .The call was put on busy mode and no communication has been made till date . AS a customer I feel cheated and betrayed by such behaviour of company .