[Resolved] Boat — not received my replacement product yet. i am complaining about how boat cheated their customers.

Rajesh1294

Address:	Lifestyle Food Pvt Ltd. Plot No- 508 HSIIDC Rai
Website:	Boat- imaginemarketingindia.com

My ticket number is 1350772, i haven't received my replacement boat stone 1500 bluetooth speaker yet, it has been more than almost 30 days past and i still not getting any updates regarding the replacement. My product has satisfied all warranty conditions and i want my product asap. Hope you will consider it or i had to take a legal action against you, unfortunately.
Waiting for a meaningful reply.
Thanks

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Sep 15, 2020

Complaint marked as Resolved

Finally I got my speaker after 44 days. Thanks boat team

boAt customer support has been notified about the posted complaint.

Aug 30, 2020

Updated by Rajesh1294 Dear boat team please do need full as soon as possible.
Because I am facing many problems wthiout my bluetooth speaker.

Sep 03, 2020

Updated by Rajesh1294 Neither I have been informed nor have I received anything from your side.i have not been updated about my query. The query is not resolved yet .please get my query resolved at the earliest.

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Comments

Aseem 009

My complaint was registered under complaint no 1338869, and as per the status replacement product issues on 14th Aug..but till 30th Aug..there is no update...I have sent multiple emails but no one is replying from boat side..I hope this is not the cheating from the customer and expecting positive reply from boat