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Boat — not responding to email and calls

I had put complaint about my product earlier but their is no response from their side and they have written that they will reply in several days in the mail of submission of complain and now its been more than week but there is no reply from their side.
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U said you notified about the complain... But boat not responding against the complain. U said boat support team will contact u in several days but now 5-6 day complet but no one contacted against the complain
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