Boat — Order cancellation without any message and not refunded

I orderd boat airdopes 381 trebel collection on June 1 2021, it has boat mask free on it as per them my order was splitted into 2 parts from which I got the mask which was free on airdopes but its more than 15 days I called their customer care they said my order was cancelled because stock is not available but the didn't inform me about that and when I ask about refund they are saying it will take 30 days. my order id is 423663. there mail ids are not working I want my product or my refund as soon as possible.