Boat — Order didn't placed and money got deducted

On 30th June I was placing an order and I selected the EMI option of Walnut I did a payment of the first installment of EMI and when I came back to the boAt website I got back to the cart page and the order didn't get placed but money got deducted.
I have called multiple times to boAt customer care but I didn't get any proper resolution. The waiting time is already over and it's been more than 19 days since the failed transaction.
Every time I call customer care they say it will get resolved soon but still no resolution.
Was this information helpful?
No (0)
Yes (0)
boAt customer support has been notified about the posted complaint.
Jul 19, 2022
Updated by Nikita_Pawar_07
On 30th June I was placing an order and I selected the EMI option of Capital Float I did a payment of the first installment of EMI and when I came back to the boAt website I got back to the cart page and the order didn't get placed but money got deducted.
I have called multiple times and emailed to boAt customer care but I didn't get any proper resolution. The waiting time is already over and it's been more than 19 days since the failed transaction.
Every time I call customer care they say it will get resolve soon but still no resolution.

please check the details using my EMAIL ID - [protected]@gmail.com

Complaint comments 

Comments

Absolutely, the same is happening with many o[censored]s and it seems they are raising there funds in this way and harrassing there customers?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    boAt
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    5704
    Pending
    0
    Resolved
    422
    boAt Phone
    +91 22 4946 1882
    boAt Address
    C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063
    View all boAt contact information