Boat — Order never received

Website:

boatsnirvana.com/collections/tws?https%3A%2F%2Fboatsnirvana.com%2Fcollections%2Ftws&fbclid=IwAR2chXyg-ImwVZTSiNw05x109QF6gK6dxWU316e0Ew1Yg2MjkyVfXAKPsjA

I have ordered 2 TRebel Airdopes 601 ANC with order ID #1068 and 1073, but when I am trying to track it, it's saying order ID is invalid.
When I am trying to mail back the team, it is saying gmail id provided is invalid.
When called BOAT support, they said I ordered from a fake website.

Below is the website link from where I ordered : https://boatsnirvana.com/collections/tws?https%3A%2F%2Fboatsnirvana.com%2Fcollec...⇄

I made the payment via Paytm and Google pay.