Boat — order no. - 32459

I have ordered boat airdopes 411 (Order no.- 32459) on 04/08/2020. Till date order not delivered to me. Due to some emergency circumstances, i want cancel the order as there is change in delivery address. I am not available at the delivery address mentioned at the time of order.

Several time i have mailed to boat help desk but not getting any positive response from boat team and customer care number not getting connected.

Need help in this regard. Cancel my order - 3249 and refund my deducted amount to my original payment mode.