| Address: | Bharathinagar, Bangalore |
ORDER NUMBER #2680658
Ordered Product: BOAT BassHeads 182 Black
Ordered Date: 27th August 2022
Product to be delivered on next day, but everyday status shows Out for delivery and end of the day status changed to Customer not reachable, when I was very reachable, waited for whole Sunday cancelled my plans just for this one order, but never reached to me, since from then everyday status starts with Out for delivery and end of the day, status changed to Customer Not Reachable. It's almost 6th day, now status has changed to RTO - Transit. For past 6 days, I haven't received single phone call from the delivery team, I request for the proof of their dialed numbers, still they couldn't produce, since it was a naked lie for their inability to delivery. After me sending the mails to Company CEO, marketing and shipping team, I've received call from customer care stating that they couldn't deliver because of rain, when it was just couple of hours in Bangalore, became an excuse for non-delivery. Though it was a small amount, still the pain and stress, I undergone because of their baseless excuse of blaming customer. I want to take legal action against the company. I don't mind even if I don't get the refund, but I want teach them a lesson.
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