Boat — Payment Deducted but Order Details Not Received

On 08th August 2022 around 08:43PM, i have purchased boAt 131 PRO from the boAt official website but haven't recieved any order ID or order confirmation message etc. My UPI refrence number is[protected] and my transaction amount was Rs 1299 done through Google pay app. The screenshot showing the payment reciept is herewith attached to this complaint.
Already Google pay team have confirmed that the amount is received to the merchant.
But the boat team is saying that they have not received the amount.