Boat — poor warranty service by boat

Asaithambi K

from Chennai, Tamil Nadu

Address:

600096

I have purchased boatrockers255 wireless headset & due to some issue i have claimed for warranty replacement on 6thsep19. Today 30thsep but still they didnt deliver the product.

(Ticket id - 519082)

They are doing cheating, they generated pickup on 6th but when i track my ticket id they changed the date of generated pickup to 20th from 6th. Such cheating work to hide their poor servicing...
Now i can see replacement product issued but i dont know how long it will take to reach me.

Really a worst experience with boat, i'm not going to suggest boat products to my family & friends anymore.
I'm going to spread this complaint through out all my social media apps and make aware of family & friends about boat product cheating.

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boAt customer support has been notified about the posted complaint.

Oct 06, 2019

Updated by Asaithambi K Hello, Still i didnt get any update
Such a poor response by consumer complaints forum also

BOAT is cheating users... I don't have words to express my annoying.

If you are working for consumers good will, atleast try to get feedback on my complaint as soon as possible

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Comments

Manikya Agarwal

from Noida, Uttar Pradesh

It has been more than a month since I registered a complaint for 2 items. I haven't received my replacement products yet. Customer care no. is always unanswered. Absolutely disappointed by boat. I have also mailed multiple time but in vain.