Boat — product damaged

Address:Near mahesana, Mehsana, Gujarat, 384002

Dear sir my ticket no. 541173

Another complain because i don't get any response of last complain from company side
Please resolve my problem...

I received exchange product but there is many physical problem such as...

Speaker adjustment is not smooth a lot of force need to be applied for adjusting.

Head side sponge is not proper sticked

And also found some scratch on the body
And speaker sponge is also free it rotates which gives bad experience...

Please sir help me... I'm very frustrated with this product please provide me leagal product.
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I have registered complaint and the product was received by Imagine marketing private limited. It has been 15 days since the pickup and I have not received any feedback from them.

The replacement product is issued on 23rd of September but not yet delivered to me now its 1st of October.and customer care is also not responding

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