Boat — Product is missing

Address:

New No. 25, Old No. 10, Vallavar Street, Padmanaban Nagar, Choolaimedu, Chennai.

I order a Boat bluetooth earphone (Boat Rockerz 333 Active black) by flipkart on 08.10.2021 and delivered on 14.10.2021. On using the product one side of the ear bud is not working properly. So I went to the boat service center in Velachery, Chennai for warrant purposes. My Complaint Ticket No.4071962 and Order Id : [protected]-4071962 and replaced product delivered on 05.12.2021. I was shocked when I open my package because the package contain only warrant card and cataglogue and my ear phone is missing in the package. Once I call the delivery partner by phone, he replied as he does not know anything about the missing. Hence I register a complaint for my product herewith for your information.