Boat — product not delivered despite making online payment

Last week i'd purchased boat headset bassheads 100 online from boat site. I made online payment too and received automated confirmation stating that the item will be shipped but there has been no confirmation on delivery yet. I made several call to their customer care but no response. My email note too did not revoke any response.

Boat lifestyle customer care no.[protected].

This is completely frustration as there is no confirmation on delivery or money refund. Can someone assist me in resolving this.
+1 photos
Was this information helpful?
No (0)
Yes (0)
boAt customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Team,

Just received an email from Boat stating the item getting shipped to my address.

Will wait for further update from them. They are not reachable on anyy mode now. Their below email id is blocking my msgs now. [protected]@imaginemarketingindia.com.

Will keep you posted on this once I hear further. Many thanks for your wonderful support.

Regards
Srivathsan

ksrivats1's [Complaint's author] reply, Jul 17, 2020
Please refer attachment.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    boAt
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    5704
    Pending
    0
    Resolved
    422
    boAt Phone
    +91 22 4946 1882
    boAt Address
    C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063
    View all boAt contact information