Boat — Product not dispatched yet after a month

Address:

Mumbai

My ticket no.:- 1151132
I have returned my boat rockerz 255 active black to the courier boy because is in warranty and it's almost a month it does not dispatch for delivery.
In mail they said that they Would dispatch with four days. In complent tracking the status is showing me that replacement product issued, but now it is not showing any updates and the replacement product should have to be reached me many days earlier but it doesn't dispatched yet...
Please help me with that return my replacement quickly...