Boat — Product not dispatching almost a month has been passed.

Address:	Mumbai
Website:	Mumbai

I have registered a complaint on boat website ticket no.2409687 on 26th may my product was picked up on 27th of may and it was delivered to them on 31st may form 31st i have no update on that I have almost called them 30 times they always say your product will be dispatched by tomorrow but getting no update from their side. If you'll call them now for my ticket they will still say the same and my product is expensive its cost is Rs10000
And still i have lost a month warranty of my nirvana headphones. Please help me with this.