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Boat — Product not yet received

I have sent my boat bass head wireless bluetooth 255f black last 20 days back and i have not received my product yet what is happening with my product. I need my product as per the rules and terms... I need it urgently. Without earphones is problem... Paying so much of money and not getting the product in good condition what we have to do... I need my product with new by replacing it

Product not yet received

Complaint Status

[Aug 06, 2020] boAt customer support has been notified about the posted complaint.
Updated by 750,52,111 VIEWS Aug 07, 2020
I need it soon
Updated by 750,52,111 VIEWS Aug 10, 2020
I have sent my product last 40 days back yet i have not received my product back...
Updated by 750,52,111 VIEWS Aug 19, 2020
Its been 40 days i have not received my tracking id is 1292199..check it soon
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    boAt Phone
    +91 22 4946 1882
    boAt Address
    C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063