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Boat — Product Pickedup but not confirmation

Dear sir
In reference to my service request number 2394020 it is to intimate that the pick up has been done by your courier partner (mobile number [protected]) on 24.05.2021 at 17:00 PM. But i have received a email form your side that our courier partner has cancelled your pickup at 17:31 from you. although he has already picked the product. I am emailing you continuesly for the confirmation of my product pickup but you are not replying anymore.
Kindly confirm me the same at earliest as no any receiving i have got by you pick up agent.

Regards
Pradeep Kumar soni
274 K K PURI COLONY
Sipri bazar Jhansi 284003
Mobile : [protected]
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What is going on till now? Neither I recieved my product after replacement nor any type of info i have been coveyed till now even after many emails i have been sending to you continuesly and calling the service center frequently.
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