Boat — Product replacement came after a month, but different product

I purchased Boat Rockerz 258 Pro in Reliance Digital for 1400 and in less than 2 weeks, the headset didn't turn on. They asked me raise a complaint to avoid delay in getting a replacement product. So, raised a compliant and the product was picked up. The status update is that I'll be hearing from them in 2 days.I waited more than a week and still no update in the status. The major issue is that we are not able to connect with the support team. If you call their number, you will have to wait to atleast 15 mins in the counter and when your call about to be picked, you get a message that team busy and they gonna call back, which never happened. Finally, I connected with them, they said there was no stock and the management hasn't decided what to do in my case. I got really irritated, it's been more than 3 weeks and they haven't decided. After another 2 weeks, I got a replacement product, but ### have sent a different product which is less than the price of the product that I have bought. They think people are dumb and will accept anything they give as a replacement. I would have accepted it, but the product I purchased didn't even last for a month.I couldn't digest that. As we are in a pandemic, I can understand the delay. If i raise a complaint, it's gonna take a month for them to respond. I totally have to forget about 1400. I would suggest not to go for Boat products, their CUSTOMER service is worst.