Boat — Product replacement not issued

My product was picked up for repairing purpose on20th sep. 2020 as its nearly 1month now there is no response from boat team very poor service they are saying product dispatched and with courier partner & will ne updated once they feed up the info...very cheap kind of behaviour from boat service.customers are really bugged up from complaining boat no actions are taken please take corrective actions else please dont make people fool who have trust on brand...