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Boat — Product returned to boat but refund not started

I have retured the product to boat and it has reached their warehouse bilaspur-hr.

Due to some error on their end ivr giving me msg that product pickup was cancelled. I emailed all the screenshots on [protected]@imaginemarketingindia.com but they are not responding. It more than 7 days.

Please help me getting refund.
[protected]@gmail.com
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boAt customer support has been notified about the posted complaint.
Sep 29, 2022
Updated by amitkhokhar Please help . Boat is not responding. They have product and money both. I want my refund.
Sep 29, 2022
Updated by amitkhokhar See the screenshot that they have received the product back but refund not issued.

Sep 29, 2022
Updated by amitkhokhar One more pic

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They have still not responded. Its 12 days over i emailed them.
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