Boat — Purchased Boat Watch Flash not providing refund not providing replacement product.

Address:	mahuva
Website:	www.boat-lifestyle.com

Order no : 1397699
I have ordered boat watch flas from https://www.boat-lifestyle.com/ on 11/02/2022
I have been waiting for the watch on my delivery date it was late and after receiving it was not as per my expectations and their courier partner employee was also very rude and so I am very much tired with all these issues and I am not satisfied with your product and services . When I called thier customer care about rude behaviour and denial to pick up my parcel they told me to mail on ur emai. I have called them several times, emailed them 15 times, tweeted to thier account, Svereal DM's but they only reply that they will not refund they will reship the product in 24 hours every time they say that they will reship the product in 24 hpurs but it is now 2 months till now they have not shipped the product and now they are not giving me refund and also not providing me the product .

please help me .