Boat — Reached at hub but not delivering to me

Website:

www.boat-lifestyle.com

I placed an order from official boat website. Estimated delivery date was 18 july. Also it reched at the destination hub on 18th but was not delivered to me. I waited for 3-4 days and on 21st, it showed out for delivery. I was available to receive the product but it was not delivered. When i tracked the order, it was showing that the customer wants future delivery and the date was shifted from 21 to 23rd. And today, on morning of 23, again it is showing that the customer wants future delivery and will be delivered to you by 24. My order was prepaid. Order ID with BOAT is 561673.