Boat — Receive wrong product in replacement

In the reference of ticket no. 2841490. I file a complaint about the replacement for my boat airdopes 402 Blue on 16 july 2021 And i received the replacement product on 2 August 2021. But in that instead of boat airdopes 402 Blue i got a wired earphones from the company. i also submitted a mail on 3 august 2021. But no response was there from the company side. Please help me for my right product