Boat — Received defective product

I have ordered boAt Storm smartwatch in 12th Friday 2021. But Unfortunately I have received a defective product.

The smart watch is Having problem and only vibrating and I can't use it comfortably.
I have dialled to the customer care for cancel this product and Refund but they're saying only Replacement can be done.

I have been boAt coustomer and was really happy With the service so far.However I'm bit dissapointed with this product.
So my request to you is please cancel my order and refund my money.
Was this information helpful?
No (1)
Yes (0)
boAt customer support has been notified about the posted complaint.
Nov 17, 2021
Updated by Santhosh Shetty k
I have ordered boAt Storm smartwatch in 12th Friday 2021. But Unfortunately I have received a defective product.

The smart watch is Having problem and only vibrating and I can't use it comfortably.
I have dialled to the customer care for cancel this product and Refund but they're saying only Replacement can be done.

I have been boAt coustomer and was really happy With the service so far.However im bit dissapointed with this product.
So my request to you is please cancel my order and refund my money.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    boAt
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    5704
    Pending
    0
    Resolved
    422
    boAt Phone
    +91 22 4946 1882
    boAt Address
    C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063
    View all boAt contact information