I was trying to order boat earphones through the boat company site on 18th June 2022, during the payment using my federal bank debit card, the transaction got failed, but the money was debited from my account. It has been 10 days but the refund has not been received yet. Kindly initiate the refund as soon as possible.
Transaction ID : S81617632
Date & Time: 18 June 2022, 04.35 PM
Also, I have enclosed a screenshot of the default mail sent by Boat.
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