Boat — Regarding delay in service

Address:

Vishwakarma nagar near P-type pin- 231217

I would like to bring in to your notice that I Aditya Singh registered a complaint, ticket id "3103490" On dated 13 Aug, 2021.
Your engineer is visited to my home and regrading the problam he ordered a "Product PART".
I would regret to inform you that the your engineer and I also didn't received any update that the part has been dispatched from your company. Your customer support executive pushing this day by day and it's been 45 days.
Being so late for product part delivery is not what I expected from a reputed company like yours. I seriously condoned this irresponsible behaviour.