Boat — Regarding Product Replacement

Address:

Building #5,Venkateswara Layout 4th cross corner,Munnekolalla,Marathahalli,Bangalore 560037

Hi,
I have purchased a boat 385V bluetooth head phone through flipkat on 17th June, But it got damaged just after 10 days of purchase.Then i raised request through boat customer care having ticket no 2685813, As per the tickrt resolution i got a replaced product after 21 days which was a scratched profuct. So as it was a brand new product, I need a new product as a replacement instead of scratched and old one.