[Resolved]  Boat — replacement and shipment of earphones

My ticket no is 1097806. I registered my complaint on 13th of may 2020. It was approved at 19th may and the product was picked at 20th may. I am tracking my product at the last transit is on 7th june 2020. Its 13th june today and no transition has occurred from last 5 days. The product is yet not received and no replacement is issued till date. I had already complaint on all the email id provided by u i. E [protected]@imaginemarketingindia.com. I have called the customer care services no one is responding. I don't understand what kind of customer services you are providing and to whom. The boat crew is not even responding to the mails. Highly disappointed with this kind of service. I would like u to look into this matter as soon as possible.