[Resolved] Boat — Replacement is not yet received

Msharma8484

Address:

C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai (400063).

I filled my complain on 9 June 2020.. And the delivery man was came on 15 June 2020 to pick up my products for replacement. It's received on 26 June 2020.. But their was no results come whether their is replacement done on not.. Many times I called customer service but didn't respond my call.. I also mailed about my status.. But they didn't response on my mail also.. My ticket number is 1165030... Please help me at least update my complain...

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Jul 8, 2020

Complaint marked as Resolved

The problem is that I didn't get my earphone. Since I register complain the on 9 June 2020..pickup generated on 14 jun 2020..but due to Sunday the courier boy come on Monday I. E.. On 15 June 2020 . My product was handover to service center on 26/ jun/ 2020.. Now when I call customer he tell you product is under testing. Once the testing you will receive you replacement detail.. After two days I again call customer care.. She again you will get your earphone on 1 July 2020.. But there is no update about my replacement ... I want rise complain when I get my earphone back... Please update my status... My ticket number is 1165030... Please help..

boAt customer support has been notified about the posted complaint.