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Boat — Replacement issue for tracking

Hello,

I have registered a complaint on boat on 03-july-2020. Complaint no is : 1246088

On 27-july-2020, service center received my product for servicing and on 31-july-2020 i got a status as 'replacement product is dispatched'. But still i did not get any awb# from courier on this. I checked with courier and they said they did not receive any thing from boat.
I am unable to contact customer care, call is not connecting,
When can i expect a delivery of my replacement product.

Regards,
NaveenKumar RK
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Comments

The courier guy has picked my product for replacement 4 days ago, I got the msg as product picked but still didn't get any msg about the product reaching the service center .When should I expect by replacement delivery and whom should I contact?
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complaint on 24 aug .ticket id is 23802314, but did not pickup my product any curiar service. many time i have cl customer care service they told me next 2day and 2day still not receved, and just they told service not avilable .what can i do

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