[Resolved]  Boat — Replacement not dispatched yet

Address:

C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Shri Ram Mandir Rd, Goregaon, Mumbai, Maharashtra 400063

Ticket Number - 1200691
Product- Boat Rockerz 370
The site showed the replacement product was issued on July 3 and will be dispatched soon on 11th July, but the product still hasn't left the facility. It has been more than a month since the headphone was given for replacement (21st June).
The customer care number is not responding to the calls made for the enquiry. Even the email service isn't functional
Kindly look into it.