Boat — Replacement not done properly

Hi Team,

There is an issue here. My power bank has been replaced but it is only cell capacity of 10000 mAh. But actually my power bank was of 20000 mAh what I have returned to you. So, why the product has been replaced with very less cell capacity? I want the power bank what I had purchased, the same model and the same power. I want the replacement of same model which I purchased. The model is ( 20000 mAh Energy Shroom PB-18).

Kindly revert asap.

Waiting for your reply urgently.
Was this information helpful?
No (0)
Yes (0)
boAt customer support has been notified about the posted complaint.
Complaint comments 

Comments

Plz Attach ur invoice. so I can help u.. I recently replaced my two boat powerbank PB09

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    boAt
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    5704
    Pending
    0
    Resolved
    422
    boAt Phone
    +91 22 4946 1882
    boAt Address
    C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063
    View all boAt contact information