[Resolved] Boat — replacement product of boat bassheads 225 not received since 5 months

[email protected]

from Mumbai, Maharashtra

Address:

11/13 Alakhnanda nagar, Near Birla Hospital, Ujjain, Madhya Pradesh, 456010

My boat bassheads 225 was picked up by boat on july as its one ear was nor working and the product was under warranty. But it has been december now and i have not received my replacement product. Their customer care never picks up the call and now they are not sending the product even after informing and complaining them so many times.
My ticket number was 464007. They are not updating the same. I want my product back as soon as possible as i have been mentally harassed by the company so many times as i am calling them regularly but their customer service is pathetic.
Cheap company ripping off customers.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jan 9, 2020

Complaint marked as Resolved

Company has sent me the unit at my alternate address

boAt customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2019

boAt Customer Care's response Hey boAthead please share your concern at [protected]@imaginemarketingindia.com so that we can resolve the issue.

Regards,
boAt Crew