| Address: | Mumbai,maharastra 400093 | | Website: | www.Boat-lifestyle.com |
My self Manikandamoorthy and I am working in JSW Steel Ltd Bellary. I was purchased Boat 385V2 black from Boat official website. After a month the left side speaker was not worked and I raised warranty against the same. The warranty web page shows your current product was not available and you may So you choose relavant product.
But I don't choose relavant product but original so, I raise warranty. Company courier partner was picked the faulty product and boat sent the same to service hub. After some days boat service hub replied your product is working fine in all aspects so, we will return back to your address.
The same was received and check then let me know the issue still persisit. So I again raise the warranty and send to boat service hub.
This time they accept the claim and we will send new product against faulty.
Finally they told you will be receive the relavant product not original as per confirmation like. But still I didn't confirm to boat.
I need same original product against faulty because I was purchased with proper amount.
If really the same product was not available, I request to provide equvalant cost product like Rockers 330ANC but they provide degrade product.
So I request yours to please take necessary action to get the new product against faulty otherwise upgrade product like Rockerz 330ANC.
I hope the consumer forum help us to get the product. Finally I look forward from your end.
Ticket no :3467416
Product: Rockerz 385V2
Company: boAt Was this information helpful? | 
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