Boat — Service/replacement related issue

Address:

Mumbai

I had a boat company speaker whose model was the boat stone 170. Due to some problem in it, i complained about warranty / replacement in the company. After my complaint, the company got my product from express bees courier company on 10th june 2020, which was delivered to the boat company on 18th june 2020, after that the boat company has not given me any information regarding my product yet.. Even if i call their customer care, they do not detract from me, while the boat company says that in 12-15 days the product is returned to the customer and it has been about 1 month to my product. Please give me back my product! My ticket number is 1165721