Boat — Severe Harassment & Warranty Replacement Denied for boAt 5.2.4 Soundbar Ticket 68898850

I purchased a boAt Aavante Bar 5.2.4 Soundbar worth ₹19, 999 from Amazon. Within 2 months of purchase, the soundbar suffered severe internal manufacturing defect (internal DSP and speaker failure), which was physically verified by an authorized boAt technician. The brand has been continuously harassing me with false commitments first claiming spare parts were dispatched on 27th August, and later admitting no parts were ever sent. boAt is refusing unit replacement and forcing an unacceptable local motherboard repair on a brand-new unit to run down the warranty period. A formal grievance has already been registered on the National Consumer Helpline (NCH Docket Number:[protected] I strictly demand an immediate Fresh Sealed Unit Replacement (Direct Doorstep Swap) or a Full Refund of ₹19, 999.
Was this information helpful?
No (0)
Yes (1)
boAt customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    boAt
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    5813
    Pending
    0
    Resolved
    426
    boAt Phone
    +91 22 4946 1882
    boAt Address
    C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon, Mumbai, Maharashtra, India - 400063
    View all boAt contact information