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Boat — sound bar/boat aavante bar 1550 stopped working/ in warranty/customer care not doing proper action

Hi team

I have purchased the boat aavante bar 1550 sound bar on 15/05/2019 suddenly it is stopped working. This product is come with the 1 year warranty.
When i have raised the complaint in the boat customer care but they people not responding properly. Customer care executive always saying wait for 48 hours we will send engineer at your door step.
I have called lot of time to customer support but their phone is always showing busy and in week days they are saying we are closed. Now it's already 15 days over. I have submitted the 2 ticket till now but when i try to track in the https://support.boat-lifestyle.com/ it is always showing invalid tickets.

Ticket no :-

1. 597289
2. 631597

Could please take intimidate action on imaginemarketingindia.com?

They people cheating with the customer.

Thanks
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boAt customer support has been notified about the posted complaint.
Oct 19, 2019
Updated by golu123@ Hi Team,

Boat customer care is not responding .

Please take appropriate action on Imagine Marketing Private limited.

Thanks
Complaint comments 
4 Comments

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Comments

Loose connection

Reply
My hear phone is one of issues sent to warranty base, went to company safelty den they also sent to Bangalore by tracking I vil get knw, so here I m not get my product back to me since one week
Reply
Regarding not get response from boat company for my warranty claim
Reply
I have given my earphones for warranty claim but there is no further status about the product.my ticket number is 544059.The costomer care do not receive the call also the email sent also do not respond properly .The customer care tells he will call he doesn't call.so I am fed up by calling the customer care
Reply

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