Boat — Still not get my product

Address:

B 204 Gayatri krupa apt tulinj road near saraswsti high school Nalasopar east

I palced a replacement request on 22/6/2020 which was to be picked up after request made for replacement and the time period for the replacement was told. By your employee was 10-12 days because of global pandemic... Product was picked up from me on 27/6/2020... From now till then i haven't recieved any update from your side neither i have got my replaced product... If there's any issue from your side make it quick or provide me refund i'll be happy to have my money back if you cannot provide me with the replaced product