[Resolved]  Boat — ticket no 352098

Address:

C-255, 2nd Floor, Guru Gobind Industrial estate, Next to Jay coach, Goregaon East Mumbai 400063, Mumbai City, Maharashtra, 110092

Sir i made a replacement request of boat rockerrz 275 earphone on 03/07/19. But after that whenever I call customer care executive they told me today I will dispatch your product but it is almost 20 days till now they don't dispatch the product from last 3 days whenever I call customer care they didn't respond. Please help me my ticket no 352098.
I am facing lots of problem regarding this. They simply ignore the call and whenever picked talked rudely and behaved badly. I have some call recording regarding this comolaint.